How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I gotta tell ya, this bag is a real saver It's like having my own personal lifeboat for all my stuff. I'm talking about those essential items that just can't get - you know what I mean. Picture this: You're out and about, minding your own business when suddenly the skies open up. And we ain't talking about a light drizzle here folks; it's one of those heavy downpours where even your waterproof jacket gives up halfway through. But guess what? This bag doesn't flinch! The quality of this thing is unreal - it truly stands in its own league. It’s sturdy as heck and built to last which means no more worrying if something will poke or tear through it while you’re out exploring the world or simply running errands around town. And let me tell ya, nothing gets past its defenses either – not rain, not snow, not even hailstones the size of golf balls (not that I've tested that last part but hey). The point being made here is clear: with this trusty sidekick by your side, all your precious belongings stay dry as a bone regardless of how crazy Mother Nature decides to go. So whether you're an adventurer braving harsh conditions or someone who just values keeping their gear safe from accidental spills and weather changes, this bag has got you covered (quite literally!). Trust me when I say there's no better feeling than reaching into your bag after getting caught in a torrential downpour only to find everything inside still perfectly dry! This isn’t just any ol' bag – it’s practically an investment in peace-of-mind knowing whatever comes at ya from above won’t stand a chance against its superior protection capabilities.
I'm loving this front tube bag. It's super convenient and totally waterproof, which was just what I needed for my bike rides.
Got it as a gift from my wife and boy, does it deliver! Waterproofing works like magic!
Perfect size for all the essentials - phone, wallet, keys. And it stays no matter how much it pours outside!👌
no more worries about sudden showers when biking with this waterproof bag on board
this little gem keeps everything bone-dry love its durability too
recommend
Impressive waterproof feature - tested during a downpour and not a single drop inside. 🚴♀️
Finally found something that holds up to rough weather conditions while biking. Two thumbs up!
so easy to attach to the bike plus 100% leak-proof makes rainy day rides worry-free