How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Snagging this sun hood hat has been nothing short of a godsend in the scorching summer heat. It's as light a feather and so dang comfy that most times you forget it's evenched on your noggin! The material they've used is something called ice silk - sounds fancy right? Well it feels just as good. It’s super against the skin and does an ace job at keeping you cool from dawn till dusk. But wait, there's more! This ain’t no ordinary hat my friend. Nope, this bad boy also covers up your neck which is such a big plus in my book. We all know how brutal Mr Sun can be with his rays beating down on us mercilessly during those hot days out in the open. So having that extra layer of protection for our vulnerable necks is like icing on the cake. I gotta say I'm really digging this hat and if you're someone who spends any amount of time outdoors under the blazing sun then trust me when I say - you need to get yourself one of these pronto! Whether you're into hiking, fishing or just enjoy lounging around at picnics or barbecues – this sun hood hat will do wonders for keeping your head cool while shielding your neck from getting scorched. 👍
I'm a big fan of this hat...it's super lightweight yet provides excellent coverage against the sun. Plus, the material feels like a cool breeze on your skin - just perfect for those scorching hot days.
Fantastic
A perfect summer accessory! It's comfortable, cooling and offers great UV protection. 👍
this hat is everything i wanted and more 😊 fits perfectly, doesn't make me sweat (which was always an issue with other hats), and even looks stylish enough to wear out casually.
💯
This sun hood hat has become my go-to for outdoor activities. 🌞
Cool👍
Lightweight and stylish
Love how it feels on my skin - silky smooth and refreshingly!
ok
can't get over how amazing this find is! protects from the sun yet keeps you feeling breezy thanks to its icy-silky texture no more sweaty head or annoying itchiness after wearing hats all day plus who wouldn't want to rock such a trendy look
recommend
I appreciate its full coverage design that protects even my neck from the sun.
good