SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of envyre.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of envyre.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Elegant Heart-Shaped Earrings are a treasure in my jewelry collection. Their secure clasp ensures they never slip off, a feature I deeply appreciate. The golden hue remains pristine, never flaking or losing its luster, though I avoid wearing them in water. Their affordability belies their exceptional quality
These Elegant Heart-Shaped Earrings are my go-to accessory. Their versatile design complements nearly every outfit I own. The craftsmanship is evident, exuding a sense of luxury and quality that I adore
Initially purchased for special events, the Elegant Heart-Shaped Earrings have seamlessly transitioned into my daily wear. Their exquisite craftsmanship and stunning beauty are unmatched, and I'm delighted to report no allergic reactions. I wholeheartedly recommend these earrings!
Having sensitive ears, I was hesitant about the Elegant Heart-Shaped Earrings, but they've been a delightful surprise! Comfortable enough to wear all day, even with my headset at work, they've become an effortless part of my daily attire
Gifting the Elegant Heart-Shaped Earrings to my wife proved to be a splendid choice. The joy and smile they brought to her face were priceless, truly making the moment special
Upon receiving the Elegant Heart-Shaped Earrings, I was astounded by their beauty. Their perfect size and elegant design exceeded my expectations, enhancing my look with a touch of sophistication
The Elegant Heart-Shaped Earrings have become a staple in my wardrobe. Their universal appeal complements every outfit, always adding a refined touch to my appearance
I chose the Elegant Heart-Shaped Earrings for my bridesmaids, and they were perfect! Their size and adaptability to both formal and casual attire made them a hit
I adore these Elegant Heart-Shaped Earrings! My sensitive ears have found solace in their gentle touch. Their subtlety in design makes them my everyday choice, only removed for showers
Gifting my daughter the Elegant Heart-Shaped Earrings was a joy. Their elegance and delicacy suited her perfectly, without causing any irritation to her sensitive ears
The Elegant Heart-Shaped Earrings surpassed all my expectations. They've evolved into an essential part of my wardrobe, offering a blend of elegance and timelessness
I'm absolutely smitten with these Elegant Heart-Shaped Earrings. Perfect for my photoshoot, their charm and craftsmanship have made them a beloved accessory
Discovering the Elegant Heart-Shaped Earrings was like uncovering a hidden gem. Their graceful design brightens up my daily outfits, providing a sophisticated touch that never goes unnoticed
Ever since I got these Elegant Heart-Shaped Earrings, they've been a constant in my life. The way they sparkle subtly adds a refined elegance to my everyday look
Wearing the Elegant Heart-Shaped Earrings feels like a touch of luxury. Their exquisite design and comfortable fit make them a joy to wear, enhancing my style with grace
The Elegant Heart-Shaped Earrings have become my signature accessory. Their unique design and impeccable craftsmanship speak volumes about their quality
These Elegant Heart-Shaped Earrings are a dream! They add a sophisticated flair to my attire, proving that elegance can be both simple and stunning
I never leave the house without my Elegant Heart-Shaped Earrings. They've become a part of my identity, symbolizing grace and elegance in every way
The sheer elegance of these Heart-Shaped Earrings is captivating. They've become an indispensable part of my wardrobe, effortlessly elevating my style
From casual outings to formal events, the Elegant Heart-Shaped Earrings are my faithful companions. Their timeless beauty never fails to garner compliments